What are your opening hours?
MON to FRI 8.30 AM to 6.30 PM
SAT 9.00 AM to 3.00 PM

How long does it take to process my order? 
U.S. Orders  take a 2 to 5 business days to be delivered.
Canadian orders will take 5 to 7 business days to be delivered.

Who pays for shipping?
Freight charges are the responsibility of the customer and will be billed as part of the transaction.
We make every effort to be consistant with our shipping rates however to some extent the economy determins our rates.
Increases in fuel cost are the largest influence on our rates. 

Payment Methods
We accept VISA, Mastercard and Americian Express.
We also accept personal checks.(Shipment cannot be made before the check has cleared which will increase the lead time)
Checks should be made payable to (Please contact us before you send us a check):

Immuvet Inc
5640 SW 6th Place, Suite 500 
Ocala, FL 34474 
USA 

Who has access to my credit card Information?
The only people who have access to your card information is the Banking Institution that handles the transaction.
This site does not have access to your card info at any time during the transaction.
Your customer contact information is maintained but will never be used without your consent for any purpose.